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A #TrueKarooHospitality response to COVID-19

To all our valued guests,

 

In line with current travel initiatives brought about by the COVID-19 pandemic, we @ De Bergkant Lodge would like to assure you that we are well aware of and are making every effort in meeting and managing the evolving social and economic challenges currently affecting the global travel industry.

 

De Bergkant Lodge is whole-heartedly committed to supporting the South African government’s efforts in containing the spread of the disease and our guest’s safety and security remains our first and foremost priority.

 

All team members at our 4-star hotel facility are trained in the highest standards of hygiene and cleanliness. In addition to our current health and safety protocols, we will additionally be training staff in advanced hygiene and cleaning protocols which meet the current global directives and standards in containing the virus. We have also added additional hand washing stations within public spaces throughout our estate’s premises.

 

Management will continue to monitor both the global scenario as well as current directives and activities as they unfold locally. We commit to keeping you updated and informed in all instances during these uncertain times and; we invite you to please contact us directly should you wish to discuss any of your personal booking arrangements with us for the fastest and most convenient travel solution for you. 

 

It is important to De Bergkant Lodge and its management, that you feel acknowledged and supported while either making new accommodation bookings or adjusting or postponing your booking dates over to new dates in the future.  

 

Much like the global travel industry, South Africa has a robust travel industry which works along professional best practice regulations; and while we feel that the current situation has caused a temporary reshuffle in global travel plans, we have every confidence that the situation will return to normal within a relatively short (...) period of time.

 

Until such time, we would like to ask you to join us in meeting these current challenges with calm confidence and the assurance that you, our guest, comes first every time.


Our very best wishes from all of us @ De Bergkant Lodge.

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